Approximately 90% of our fresh produce comes from within 250km of your front door. Our Lamb packs are courtesy of Farmer Tim from Pyramil (Murray’s cousin), and our beef packs come from Farmer Paul from Gresford (Murray’s dad). We maintain excellent relationships with all our producers and enjoy visiting their farms. Our growing community of like-minded farmers, growers, and producers allows us to share what they grow and how they grow it, enhancing our understanding of where our food comes from and why it tastes so good!

For some products, we need to go outside this radius to source directly from growers who meet our criteria for growing practices. For example, Inglewood’s Organic Chicken comes from QLD; Farmer Daryl’s Turkeys come from SA and work with Australian farming co-ops such as Norco. This approach helps us build local food security and support farmers who share our values and farming practices. All of our fresh produce is Australian grown.

Understanding where your food comes from not only supports local communities but also offers health benefits. By knowing the source of your food, you can make more informed choices about what you’re putting on your plate, leading to a healthier lifestyle overall.

As a customer, you’re not just purchasing food; you’re becoming part of a wider community and network. Your support helps strengthen connections between producers and consumers, fostering a sustainable and resilient food system. For more information, visit our “Meet the Farmers” page. If you’d like to visit any of our farmers, please reach out to us at theteam@countrymeatsdirect.com.au, and we can put you in touch.

With correct storage methods, your Country Meats Direct foods should last much longer than their supermarket counterparts. That’s because our local produce is picked to order, rather than spending long periods of time in multiple storage facilities before reaching you.

Meat: When kept in the fridge, consume your meat within 4 days. Our fresh meat is suitable for freezing too. Refer to individual product descriptions for further storage recommendations.

Ready-made meals: Made with fresh ingredients, these meals are clearly labeled with a ‘best by’ date. While they’re yummiest when eaten fresh, they can also be frozen for up to 3 months for later use. Refer to individual product descriptions for further storage recommendations.

Fruit and vegetables: Most of our vegetables keep well in the fridge, with many customers reporting excellent taste and crunch even after 2 weeks! Potatoes (sweet and regular) and onions are happiest stored in a dark, dry pantry shelf for up to 3 weeks.

Fruit is best consumed within a few days of becoming ripe. Keep your tomatoes, bananas, and citrus in a fruit bowl on the bench. Most other fruits, such as apples and grapes, prefer to be kept cool in the fridge.

Of course, you can still place an order, but please note that it will be scheduled for the following week. (Unless it is a date-specific product)

Yes, there is a $40 minimum order value. If your cart does not reach the minimum spend you will be notified onscreen in the cart checkout.

You can’t change an order once it’s been placed. But…if you want to add more items just place a separate order and we’ll combine them for you and refund the additional shipping charge! Make sure you get your order in before the order deadline. 

We understand that ‘life’ happens and unforeseen circumstances may mean you need to cancel an order. Please email us at theteam@countrymeatsdirect.com.au as soon as possible to request a cancellation. Please note that orders cannot be cancelled after the order cut-off time, which is 12pm (midday) Thursday prior to a Saturday delivery.

There are two reasons: it’s either sold out or not currently sourced locally or in season. Our just-in-time supply chain ensures freshness and reduces environmental impact by minimising stockholding. Value packs have specified delivery dates and may sell out in advance. If in doubt you can always email us at theteam@countrymeatsdirect.com.au

Once you place your order, you will automatically receive an order receipt via email.

If your product is out of stock, we will do our best to find a suitable and comparable substitute at the time of packing your order. If there is no suitable substitute available we will, of course, refund the item.

No. The Saturday delivery schedule varys from week to week depending on the location of the orders. Our Sydney wide deliveries are scheduled from 6am to 6pm every Saturday. Your 2-hour delivery time slot will be emailed to you on Thursday before your Saturday delivery. In addition, you’ll get a text when your order has been delivered.

Our value packs are a “bulk buy style packs” designed with nose to tail eating in mind. This ensures the whole animal is used  and our customers are provided with a variety of prime steaks, roasts and family favourites options when they are customising their value packs.

Mixed meat products can be added to your order as individual items e.g. Whole Chicken or 1kg Beef Sausages however they can no be combined to create a mixed meat value pack.

Enter your postcode here to check delivery availability in your specific suburb.

You can leave specific delivery instructions in the notes section of your order, if necessary. Otherwise, and generally speaking, your order will be placed at your front door in the shade where possible.

Good news – If you are not home to receive your order all orders are left with CSIRO tested ice brick in a cooler bag.
We will send you an sms notifying you of your delivery.

Unfortunately, we cannot accept responsibility for any stolen items after we have delivered. Compensation will be provided at our discretion, so please ensure your foods are going to be safe if you won’t be home.

We do our own deliveries using our own refrigerated vehicles for a Sydney-wide flat rate of $9.90.

If you live in an apartment, please leave delivery instructions in the ‘notes’ section during checkout so we know where to find you (see below). It’s even better if you’re home to accept your delivery. If you’re not home we will leave it in the foyer (or your noted location) for you to collect when you arrive home. 

Unfortunately, we cannot accept responsibility for stolen items. Compensation will be given at our discretion. Please ensure your delivery can be left in a safe place

While ‘free delivery’ might sound appealing, it’s important to recognise that it’s not truly free! Somewhere along the line, someone pays for it, often farmers who are squeezed or through baked-in product prices.

At Country Meats Direct, we prioritise transparency about our costs. We charge a delivery fee to subsidise the physical costs of your delivery, including fuel and wages. Our ethos is to fairly compensate our farmers and producers while keeping prices as affordable as possible, ensuring our customers have access to genuine free-range, grass-fed meats at competitive prices.

Yes, you can. We do offer our Premium Cooler Bag (valued at $13.20 inc GST), which is automatically included in your first purchase with us at just $7.70 inc GST. However, if you prefer to use your own Esky, please ensure its capacity is large enough to accommodate your order. (Internal dimensions are a minimum of  43cm long x 27cm wide x 27cm high)

We ask that each time you reorder, you leave your clean Cooler Bag or Esky out the night before our scheduled delivery for us to fill with your fresh produce. Additionally, please leave out any previously used ice bricks for us to replace with freshly frozen ones.

Our Premium Cooler Bag features thicker insulation than regular cooler bags, ensuring your produce stays cooler for longer. Moreover, its interior is lined with an easy-to-wipe-clean surface, guaranteeing hygienic use for many years to come.

We currently do not offer local pick up. 

At Country Meats Direct, we operate on a short supply chain, ensuring that we can pay our farmers as soon as the animals leave their farms. By asking for payment upfront, we cover the supply chain costs for the farmers and maintain a sustainable business model. As a small business, operating on short terms allows us to effectively manage our operations and continue providing high-quality products to our customers.

Dealing with perishable food means that, despite our best efforts and the highest quality products, occasional issues may arise. At Country Meats Direct we stand behind the quality of our products with our Satisfaction Guarantee.

Unfortunately, we cannot accept returns on any of our products due to their perishable nature. If you experience any problems when you receive your order please contact us straight away and we will use our best endeavours to rectify any issues fairly.

If you have forgotten your password, dont panic! When you go to login, click on “Lost your Password?” link located under the orange logIn button.

Enter your email address and press the orange “Get New Password”

Check your email for the confirmation link instructions.

If you spot something that isn’t working on our website, please email us at theteam@countrymeatsdirect.com.au and we’ll do our best to fix it.

Your candid feedback is invaluable in helping us improve our product offering, benefiting all our amazing customers! Whether it’s good, bad, or even ugly, your comments are very welcome. We pride ourselves on listening to our customers and continually seeking ways to improve all aspects of our business.

Please email us at theteam@countrymeatsdirect.com.au

No you don’t need to set up an account to shop with us.  However, an account can be handy – you’ll be able to see your past purchases and orders.

All the beef and lamb we supply is 100% grass fed and grass finished or will otherwise be clearly stated. Our pork and free-range chickens that produce our eggs are free to forage and eat grass but are also fed natural (non gmo, non ge) grains and sometime fresh fruit and veggies. If you purchase any of Inglewood’s chicken their feed is also Certified Organic – giving you an extra level of comfort!

Since the early 80s much of the beef and a lot of the lamb in NSW (plus a large percentage in our other states for that matter, especially Queensland) have been fed grain which is generally used in Australia to ‘finish’ the animal (finishing = fattening them up over the last 30-90 days of their lives, usually in confined spaces) which gives the seller ‘consistency’. When shopping at retail unless the meat you are buying specifically says grass fed or pasture fed you will most likely be buying grain fed meat. That’s because producing quality grass fed meats is more expensive and you will also be charged a premium.

Grass fed meats have been found through scientific studies to contain more omega-3’s, CLA, TVA, trace minerals and antioxidants then grain fed meats. Andrew Sinclair, in a recent paper in Asia Pacific Journal of Clinical Nutrition’s study on the effect of feeding systems on omega-3 fatty acids, conjugated linoleic acid and trans fatty acids in Australian beef cuts says: “Only grass-fed beef reached the target of more than 30 mg of long chain n-3 FA/100g muscle as recommended by Food Standard Australia and New Zealand for a food to be considered a source of omega- 3 fatty acids.”
Basically this translates to meaning that grass fed and grass finished meats provide more healthy omega 3 fats. And we sure need these as modern diets are full of omega 6 fats which overload the fast food and processed food production system – and many authorities believe that the skewed ratio of omega 6 to omega 3 fats play a part in many diseases including obesity.

The majority of our supplying farmers farms are using the below organic farming practices. If this is ever not the case, we will noted/described in the product description.

Organic Farming Practices.

• Their animals are all Free Range.
• They treat their animals ethically and ensure all their nutritional/ welfare needs are well met.
• They do not feed them GMO or GE Grains.
• Their animals are Antibiotic Free.
• Their animals are Steroid Free.
• Their animals are Growth Hormone Free.

• Beef & Lamb Farmers feed their animals only grass with supplementary feed limited to hay or silage (also grass).
• Our pork and free-range chickens that produce our eggs are free to forage and eat grass but are also fed natural (non gmo, non ge) grains and sometime fruit and veggies.

Whilst farming organically many of our smaller meat producers have not had their farms certified but adhere to the above with pride and are visited regularly by our good selves to ensure this remains so. A few of our larger producers such as Inglewood Organc Chicken are Organically Certified.

No.

We now deliver most meat types most weeks. If you order a value “pack” (e.g. a beef pack) the scheduled delivery date/day for that specific product will be written in the product name and/or description. 

 Individual meats (when in stock) are available for weekly Saturday deliveries*

*subject to stock availability

Our free range meats are now mostly vacuum sealed however some may still be in a traditional butcher freezer bags like some of our fresh Lamb packs are currently. This is depending on that cuts particular supply chain, which butcher we use etc. Please read each products description for further clarification.

The majority of our meats are delivered fresh however some will be delivered frozen at which time some defrosting in transit may occur. These cuts will be clearly marked in our online store as frozen and all our frozen meats are frozen fresh meaning when you defrost them they are just as delicious. 

The majority of the meat we sell now comes vacuum sealed and will have a best before sticker on it. As a rule of thumb vacuum sealed bags with bones are good for up to one week and cuts with no bones up to two weeks in the fridge unless otherwise stated. Mince and sausages up to five days from delivery unless otherwiese stated and cuts that are not vacuum sealed it is best to consume within 48 hours of delivery (bar sausages). If you are wanting to enjoy any of the meats you recieve beyond the best before date or longer than the above rule of thumb then we reccomend freezing as quickly as possible.

We will notify you of your delivery time about 2 days prior via email.

Typically most Sydney deliveries are done on Saturdays. If your delivery is before 9am we will leave your pack at your front door and text your mobile to let you know its outside. If you do not have one of our cooler bags or are not purchasing one with your first order we ask that you leave out a large cooler bag or esky for us to deliver into. Our meat is provided with a CSIRO tested ice brick which will keep it nice and cold for a few hours should it be an early delivery or should you not be home. After 9am we will knock/ring your door bell.

Provided that our farmers are available when you want to visit the majority are happy to oblige. Our key lamb farmer Tim even has a delightful shearers cottage you can book online by searching Pyramul on airbnb!

Provided your order is placed online before our weekly order cut off time and does not container any meat value packs that have specific delivery dates attached to them you will receive your order the same week. If your order contains a product with a nominated delivery date; your whole order will be delivered on that specific date.

 Payments can be made online in the checkout using either Stripe or PayPal, Both of these secure online payment portals accept all credit and debit cards (including AMX). If you wish to pay by cash please email us at  theteam@countrymeatsdirect.com.au for more information 

If ever needed our bank details are:

Country Meats Direct

BSB – 062 171

Account – 1037 2187

Yes, please refer to the ingredients listings on individual products further information on allergens.

Yes! Although your produce has been washed by the farmers, it is important to remove any surface bacteria before you consume your food. Wash with water or or a mix of water and white vinegar. Root veggies like spuds and sweet potatoes might need a light scrub prior to prep and cooking.

When kept in the fridge, it’s best to consume your meat within 4 days. The meat we supply is fresh, so it is suitable to freeze too. Raw sausages can be frozen for up to 2 months, hamburger patties and mince are good for 4 months, steaks, chops and roasts – 6 months, while whole chickens can be kept frozen for one year.