Order Information
Delivery Guide Please Read Carefully!!!
We are currently delivering Sydney wide every Saturday! (Unless advertised otherwise.)
Saturday delivery orders are cut off Thursday midday. If you have ordered a “pack”, such as a meat pack or fruit & veg box, it will come on the delivery date specified in its item name description/ not on the next delivery day. If this relates to your order please read the item description carefully. If you have ordered extra items, they will come with your pack on the pack date/ not the next delivery day.
Delivery time windows – you will receive an email with your 2hr delivery window the Thursday prior to your Saturday delivery. If you are not home or your delivery is prior to 9:00am a text will be sent to your mobile phone and your delivery left inside your Esky with a CSIRO tested ice-brick.
All – Your initial order will incur a one off charge of $7.70inc gst to cover the cost of a reusable premium cooler bag – unless in the shopping cart you chose to exclude it/ supply your own. Cooler bags are to be left outside the night prior to your delivery in a clean manner with any previously supplied ice bricks also clean please. If you choose to supply your own (esky or cooler) it needs to be of adequate size (min. 45cm L x 30cm H x 30cm W) and thoroughly cleaned. Our frozen ice bricks are supplied free of charge.
To help cover our delivery costs (wages, fuel, maintenance, workers comp, insurances etc. etc.) every delivery will incur a seperate nominal shipping charge.
Deliveries –
Meat Pack’s & Fruit & Vegetable Boxes are delivered on the date specified in their product name/ description and are accompanied by any other items ordered at that time.
Individual grocery orders such as; chicken, milk, small-goods, individual meat items etc. will be delivered on the next available delivery date but only if you have not ordered a pack with it’s own delivery date.
From the bottom of our hearts Thank You for directly supporting Australian Farmers & Australian Owned Small Businesses, it truly means a lot! – Murray Fleming – Founder.
p.s. If there is any reason for concern or if anything is unclear, please get in touch with us either by email or if urgent by phone. Our email is theteam@countrymeatsdirect.com.au and the best number for urgent matters is 0415 984 988.